Platform solution with IVR, dialer, and campaign automation.
Combines dialer, IVR, and voice automation through integration with Dynamics 365 and SIP/VoIP infrastructure.
12
Active Campaigns
34
Live Conversations
28
Agents Online
Platform Architecture
Data, processes, and customer information. The CRM layer manages all business data and workflows.
Voice communication and conversations. The telephony infrastructure provides the connection to customers.
Integration layer between Dynamics 365 and VoIP. Combines data with communication in a unified system.
Everything you need to manage a contact center
Automatic dialing with predictive, preview, and manual modes.
Interactive voice menus for customer self-service.
Automated voice messages and agentless campaigns.
Full control over outbound and inbound campaigns.
Visual editor for creating agent scripts.
Detailed reports and real-time monitoring.
Each module is designed for specific needs
Automatic dialing with agent availability prediction.
Review customer information before the call.
Manual dialing with full agent control.
Interactive voice menu for inbound calls.
Visual editor for creating agent scripts.
Contact database management and segmentation.
Automated outbound campaigns without agents.
Real-time monitoring of campaigns and agents.
Solutions for various industries
Debt collection, confirmations, customer service.
Sales, technical support, proactive service.
Policy sales, reminders, claims processing.
Debt collection, notifications, billing inquiries.
Outsourcing services with multi-tenant architecture.
Built on proven technologies
Microsoft CRM platform for managing customer data, processes, and business logic.
Protocols for voice communication over IP networks. Provides telephony connectivity.
Designed for continuous operation and real-time control
Architecture for 24/7 operations.
Constant system monitoring.
Instant response to changes.
We will show you how the platform manages real campaigns and conversations.