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DATA MANAGEMENT

Database Management System for Contact Centers

Database Management provides complete tools for managing contact lists, customer segmentation, and data for outbound campaigns.

СписъциНови клиенти4,521 записаПросрочени1,234 записаVIP сегмент892 записаCallback567 записаНови клиенти - ДетайлиПоследен импорт: Успешен15.03.2026, 09:30 • 1,250 нови записаСтатистика на списъка:Валидни номера4,215Невалидни306Активни филтри:СофияМобилни+2

What It Does

  • 1Import from Excel, CSV, databases
  • 2Flexible customer segmentation
  • 3Duplicate management
  • 4Contact status history
  • 5Rules for list prioritization
  • 6Synchronization with external systems

Benefits

  • Centralized data management
  • Accurate contact targeting
  • Reduced invalid calls
  • Full contact history
  • Integration with Dynamics 365

Want to learn more?

Contact us for a demonstration of the Database Management module.

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